Frequently Asked Questions
Find quick answers to common questions about our services, timelines and support.
The time frame depends on the size and complexity of the site and our current schedule.
After submission, search engines may take weeks or months to crawl and list a site. Timing depends on each engine's schedule; monitoring server logs for crawlers can help. We also offer paid submission services for faster inclusion.
Yes — from off-the-shelf shopping carts to fully customized e-commerce solutions. Packages range depending on requirements. We also integrate secure merchant gateways for real-time transactions and automated fulfillment.
There are no mandatory maintenance fees after launch; costs depend on the level and frequency of updates you require (content updates, feature changes, backups, etc.).
Design focuses on visual look & feel; development delivers functionality, usability and performance. A successful site balances both design and development to meet business goals.
No — no reputable provider can guarantee #1 rankings because search engine algorithms are outside anyone's control and change frequently.
We provide LIVE SUPPORT (chat), phone and email support. Our team will chat, call or email depending on the situation and your preference.
Yes — phone support is available. Start a LIVE SUPPORT chat to request a callback and our support team will assist you.
We can design a fully custom site tailored to your brand and goals — view our portfolio to see examples of our work.